Manage competitors
Register competitors so they appear in SOV, Top Brands, and gap analysis.
Last updated: 2026-05-05
TL;DR — Register competitors so they appear in SOV, the "Competitors only" view of Top Brands, gap analysis, and competitor perception. Add them from Brands → your brand → Competitors. New competitors are auto-tagged against the last 30 days of historical scan data, so you don't have to re-run scans to see them in dashboards.
Why register competitors at all
AI engines mention many tangential brands when they answer category questions — partners, integrations, distantly-related products, and things that just happened to share a keyword. If you treated every mentioned brand as a competitor, your dashboards would be noisy and your insights misleading.
Registering competitors is the explicit signal that tells Pranas: "these specific brands are the ones I actually compete with." Once registered, competitors:
- Power Share of Voice (SOV) calculations
- Appear in the Top Brands → Competitors only view
- Drive gap analysis (which features/concepts they own that you don't)
- Get their own Brand Perception comparison data
- Show up in co-occurrence competitor pairings
- Trigger Action Center recommendations
Unregistered brands still appear in raw Top Brands as "AI-suggested" — useful for discovery, but not used for competitive analytics.
Step-by-step: add a competitor
- Open Brands in the sidebar, select your brand.
- Click the Competitors tab.
- Click Add competitor.
- Enter:
- Name (required) — the canonical name
- Website (optional but recommended — used for favicon and sometimes positioning extraction)
- Country (optional — leave blank for global; see Country scoping)
- Aliases (optional — alternative names you want to count as the same competitor)
- Click Save.
The competitor is immediately available in dashboards. Within seconds, an automatic 30-day retro-tagging job runs against your historical scan data so the competitor appears in past dashboards too.
Auto-detection
When AI Scans run, Pranas extracts every brand mentioned in responses. If a brand is mentioned frequently in your category but isn't yet registered, it appears in the Top Brands widget with an "AI-suggested" badge. From there you can register it with one click — Pranas pre-fills the name and (when possible) the website.
This is the recommended discovery flow:
- Run scans with no registered competitors.
- Review the AI-suggested brands in Top Brands.
- Register the ones that are genuine competitors.
- The dashboard now reflects competitive reality, not noise.
Worked example
Maya runs Acme Feedback. After her first scan, Top Brands shows:
- Canny (62 mentions, AI-suggested) ← real competitor
- ProductBoard (44, AI-suggested) ← real competitor
- Linear (31, AI-suggested) ← integration partner, not a competitor
- Frill (28, AI-suggested) ← real competitor
- Notion (22, AI-suggested) ← tangential
She registers Canny, ProductBoard, and Frill. Linear and Notion stay unregistered. After registration:
- The Competitors only view of Top Brands shows just the three real competitors.
- SOV recalculates: Acme 12% vs. registered competitors → meaningful number.
- Gap analysis flags features Canny and ProductBoard own that Acme doesn't.
- Brand Perception now compares Acme directly against Canny and ProductBoard side-by-side.
Country scoping
Each competitor can have a country, or no country at all:
- No country (global): appears in every country's dashboard.
- Country set: only appears when the dashboard's country filter matches that country (or is "All").
Use country scoping when a competitor is regional. For example, Klarna is a strong competitor in EU markets but less relevant in the US — set its country to "Sweden" or leave empty depending on your strategy.
Edge cases & gotchas
- Duplicate detection: adding "Canny" when "Canny.io" exists shows a merge prompt. Always dedupe.
- Competitor is also a parent brand of yours: rare, but possible (e.g. you compete with one product within a parent's portfolio). Register at the level you actually compete at.
- Aliases collide with your brand: if a competitor alias matches your own brand alias, your brand wins (your data is canonical for your workspace).
- Historical retro-tag scope: the auto-retag covers 30 days back. If you need older history re-tagged, run a fresh scan or contact support.
- Removing a competitor: removes them from future analytics. Past scan data still contains the raw mentions but they no longer power competitor metrics.
Troubleshooting
| Symptom | Likely cause | Fix |
|---|---|---|
| Newly added competitor not in dashboard | Retro-tag job still running, or date filter excludes them | Wait 30 seconds, hard refresh; widen date range |
| Competitor appears in wrong country | Country misconfigured | Edit competitor, set correct country |
| Competitor mentions much lower than expected | Aliases not configured | Add common variants as aliases |
| AI-suggested list keeps showing irrelevant brands | Brand extraction picking up generics | These are filtered automatically; report persistent false positives to support |
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Still need help?
Email contact@pranas.co — share your brand and the competitors you're trying to register or merge.